Privacy Policy

Privada Homes LLC / LivePrivada.com (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, LivePrivada.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using this Website, you agree to the practices described in this Privacy Policy.

1. What Information is Collected

Privada Homes LLC may collect the following types of information when you interact with our Website, forms or services:

Personal Information
Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Any information submitted through forms or contact requests

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Referring websites

2. How Data is Used

We may use your information to:

• Respond to inquiries and provide customer support
• Provide information about our homes, communities, and services
• Schedule property tours or consultations
• Send important updates related to your inquiry
• Improve our Website and marketing efforts
• Analyze website usage and performance

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

3. SMS Communications

If you provide your phone number through our Website forms at https://liveprivada.com/contact-information or through in-person interactions, you may opt in to receive SMS text messages from Privada Homes regarding your inquiry, home search, or interest in our communities.

By submitting your information through our forms and selecting the SMS consent checkbox, you provide express written consent to receive text messages from Privada Homes. Consent is not a condition of purchase.

SMS messages may include both conversational and marketing content, such as:

• Responding to inquiries about homes and communities
• Scheduling and confirming model home tours
• Providing requested information such as pricing, availability, and floor plans
• Sending appointment reminders
• Sharing updates on available homes, promotions, or community events

Message frequency varies based on your interaction with us.

Message and data rates may apply depending on your mobile carrier.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided below.

We do not sell, rent, or share your SMS consent or phone number with third parties or affiliates for marketing purposes.

Your information is used solely to communicate with you regarding your inquiry and related services.

You must be 18 years of age or older to use this SMS service.

Carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers who assist us in operating our business and Website, such as:

• CRM and communication platforms
• website hosting providers
• analytics providers
• marketing service providers

These providers are only given access to the information necessary to perform their services.

SMS opt-in data and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to:

• improve user experience
• analyze website traffic
• understand visitor behavior

You can choose to disable cookies through your browser settings.

6. Data Security Practices

Privada Homes LLC implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, alteration, or disclosure.

We use secure systems and industry-standard practices to help protect the information you provide, including secure data storage and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access to personal information is limited to authorized personnel who require it to perform their job responsibilities. We regularly review our security practices to help ensure the ongoing protection of user information.

7. User Rights and Choices

You may request to:

• access the personal information we hold about you
• update or correct your information
• request deletion of your personal data

You may also unsubscribe from marketing emails or opt out of SMS communications at any time.

8. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When updates occur, the Effective Date will be revised at the top of this page.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Privada Homes

Website: https://liveprivada.com

Email: info@liveprivada.com

Phone: 941-841-1833